- Dedicated Team
- Custom Software
You want to develop a software application but lack an in-house technology team. Then outsourcing has become a practical approach for companies to access a broader tech talent pool, as well as optimize cost. IMDA (2022) reported that 81% of Singapore-based SMEs do not have in-house IT staff, with 63% choose to outsource the function.
To expand your existing team, there are two common approaches: hiring individual developer and hiring a whole dedicated development team. Each one has its own advantages and disadvantages. In this guide, we will compare them, clarify the differences before indicating when each model wins.
Key takeaways
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81% of Singapore-based companies do not have in-house technology employees, making outsourcing a common approach for software development.
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Staff Augmentation is the right choice when Singapore-based companies already have an in-house team and a clear gap to fill.
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An offshore dedicated development team is a better fit if the scope is bigger than a skill gap and longer than a sprint.
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The two engagement models can be combined and implemented in parallel to optimize operations.
Staff Augmentation vs. Dedicated Development Team
Most software engineers are confused between these two approaches and think that they are the same. In reality, they are not. Dedicated Development Team is a group of developers hired to work exclusively for your projects, while Staff Augmentation is hiring individual developers plugged into your internal team.
For a dedicated development team, Singapore-based companies typically working with a software development partner (onshore/ nearshore/ offshore partner). The vendor will provide them with needed roles, helping them building a developer team with minimal effort and cost.
For staff augmentation, companies have three common ways:
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Hiring through IT Outsourcing companies, which have available IT staff and provide Staff Augmentation service.
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Hiring through staffing agency which is responsible for searching and recruiting talent.
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Hiring IT freelancer who work independently to perform tasks in a fixed period.
The difference between a dedicated development team and staff augmentation does not lie in the number of developers rent, but the level of ownership. Now, we will go deeper into each dimension to clarify the differences between Dedicated Development Team and Staff Augmentation.
Team structure and team size
For staff augmentation, companies rent individual developer/ specialist plugged into the existing team, instead of hiring the whole development team. For example, your company already has a development team, but lacks a Tester for one project. Then you only hire this role.
If you hire a dedicated team for one project, the team size is fixed with multiple roles. For example, a SaaS platform scaling team might have 8 engineers, including 1 Tech Lead, 2 Senior Backend engineers, 3 Senior Frontend engineers, 1 DevOps, and 1 QA. However, struture a dedicated development team is challenging as you have to define the needed roles based on the project reuquirements, tech stack, and roadmap.
Control
With Staff Augmentation model, client remains high level of control over product and how team works. Developers added perform as part of the in-house team, following the technical direction, workflow, and priorities set by the leader.
The level of control in a dedicated development team is lower. The client owns the product and decisions, the dedicated development team is organized and operates as an independent team. Each offshore team often has Tech Lead or Project Manager who manages workflow and tasks, as well as reports to client daily standups, weekly or monthly reports.
Management
Staff Augmentation: Client manages the developers directly, including task assignment, priorities, technical direction, and performance tracking. The third-party (hunting agenc/ technology partner) only supports in providing talent.
Dedicated Development Team: The software development partner (often the vendor-side team lead) manages the team, while the client directs and tracks. Managing developers is challenging, especially when working with offshore dedicated development team. Having clear communication framework, working process, performance tracking, and supporting tools is essential to manage an offshore dedicated development team effectively.
Time delivery
Staff Augmentation is fast to fill talent gaps, but the exact delivery time still depends on multiple factors, including the recruitment capability and process, how the clients onboard, assign tasks, and manage resources. Also, new developer needs ramp up time before getting started.
Meanwhile, dedicated development team provides more structured and predictable delivery. The onboarding process only takes a few weeks, not months (typically 1-2 weeks). As working more independently, the dedicated teams can maintain the stable delivery across sprints instead of relying heavily on the client managing each developer.
Cost
There is no clear cost for both engagement models.
Staff Augmentation: If the company hires freelancers, the cost will depend on each individual. In Vietnam, the cost of hiring freelancers is significantly lower than in Singapore. However, if you hire through a job agency or a company providing staff augmentation services, the price will usually be slightly higher due to intermediary fees.
Dedicated Development Team: Clients usually look at the hourly rate to estimate offshore development services costs, but that is not enough. It is important to consider what this cost covers and any hidden expenses. The average salary of developers in Vietnam is lower than in Singapore, so significant cost optimization is possible.
Risk
With the Staff Augmentation model, clients face higher risk as they directly manage individual developers.
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Hiring freelancer directly: Clients have to check their technical skills, reliability, and availability. Despite the lower cost, it may be riskier for Singapore-based companies when hiring IT freelancers located in offshore countries. The risks include project delay, knowledge loss, sudden quitting, or inconsistent quality.
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Hiring through a recruitment agency: Similar risks to working with freelancer as the agency just helps in finding candidates and provide for companies, while they still have to manage developers.
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Hiring through an IT outsourcing vendor: Lower risks as they are responsible for providing developers and often have replacement mechanism.
With a dedicated team model, the risks are shared to the software development company as they structure and operate team. The exact risk sharing is stipulated in the contract.
Many risks are minimized:
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Quick replacement when staff leave, at no extra cost
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Saves recruitment resources (searching, screening, and supplying personnel)
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The team is more organized, reducing risks in coordination and execution
Remaining risks:
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Dependence on the vendor for team building, management, and personnel replacement.
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Data breaches when sharing data with third parties, NDAs, IP addresses, and source code transferred to clients are necessary, along with compliance with Singapore's PDPA.
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Time zone differences are significant when hiring offshore teams. Singapore-based businesses can consider outsourcing to Vietnam, as the time difference is only one hour.
Scaling
Staff Augmentation
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Individual developers or specialists can be scaled up or down as needed.
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Scale up: Resources can usually be added within 1 to 2 weeks, depending on availability and skill requirements.
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Scale down: Resources can be offboarded when no longer needed, following the contract.
Dedicated Development Team
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The number of members can be increased or decreased flexibly.
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Scale up: Usually takes about 1–2 weeks, with the vendor responsible for sourcing and adding new developer.
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Scale down: Team size can be reduced when workload decreases, but a notice period (often 30 to 45 days) is required.
When Staff Augmentation is enough
Staff Augmentation is the right choice when Singapore-based companies already have an in-house team and a clear gap to fill. Here are some situations when Staff Augmentation wins:
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You need a specific skill for a project
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You want to meet strict deadlines
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Workload is increasing and requires rapid resource scaling
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The in-house team already has a Project Manaager/ Tech Lead to manage and assign tasks
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You do not want to hire full-time employees but still need additional capacity
When a Dedicated Development Team makes sense
An offshore dedicated development team is a better fit if the scope is bigger than a skill gap and longer than a sprint. Here are some situations when a Dedicated Development Team wins:
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The in-house team does not yet have the technical capacity to build a software application
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You need to build or develop products for the long run, not just adding resources in the short term
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You need a complete team with multiple roles, such as Tech Lead, Backend engineers, Frontend engineers, QA, UI/UX Design.
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You want to focus on product strategy, requirements, and business goals, rather than day-to-day team management.
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Team continuity and accumulated domain knowledge throughout the project are essential.
The hybrid model
In practice, the two models can be combined and implemented in parallel as follows: A dedicated team for product development and additional talent to handle tasks such as enhancing security and upgrading the system.
It is possible to start with one model (usually hiring individual staff members first) and then gradually build a dedicated development team as the scope expands and the roadmap becomes clearer.
Ramping up your offshore dedicated teams with Adamo Software
Adamo APAC is the Singapore office of Adamo Software, bringing AI, data, and product engineering to business across Asia Pacific. We assemble a dedicated development teams of Vietnam-based software developers, integrated with your existing processes and led by the company's roadmap. You can easily scale down as your
Our dedicated development team services are flexible, along with risk-free practices, including:
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2-week paid trial period, with a 3-month minimum
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Scale up and scale down with 30 days' notice
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Engineer replacement at no extra cost
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Compliance with specific regulations, especially PDPA
Discuss your team needs with us and we help you set up a dedicated development team within weeks.